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Age UK

 
 

We believe that age needs respect. It needs kindness. Sometimes it needs help. Because there is strength in numbers, Age Concern and Help the Aged have joined forces to become Age UK

 
  Age Uk Advice line (free phone): 0800 169 6565  
   
 

Alzheimer's Society

 
 

Offers support, guidance and information to carers of people with dementia and those for whom they care. Also offering home visits, support groups and social events to improve health and well being. If you have concerns about Alzheimer's disease or about any other form of dementia, Alzheimer's Society Dementia Helpline can provide information, support, guidance and referrals to other appropriate organisations.

 
  Address: Cambridge and Ely Office Alzheimer's Society, Heron Court Ida Darwin, Cambridge, CB21 5EE  
  Help/advise line:(National helpline (24hrs): 0845 300 0336  
 

Tel: Cambridge and Ely branch: 01223 884 031 Huntingdon branch: 01480 415 235 Peterborough branch: 01733 893 853 Fenland branch: 01945 580460 Text phone: 1800108453000336 (a RNID Type talk operator will join the line to relay the conversation)

 
   
 

Cambridgeshire Childcare Information Service

 
 

A voluntary organisation providing local information about childcare, paying for childcare and working in childcare. Whether you're interested in adoption, paternity or maternity leave or flexible working, we can tell you about the different possibilities, help you choose the best option, and assist you with any paperwork along the way. Parent Direct is a FREE information and advice service which aims to support working parents in finding out their rights.

 
  Address: Opportunity Links, Trust Court, The Vision Park, Histon, Cambridge, CB24 9PW  
 

Tel: Peterborough Families Information Service Tel: 0800 29 89 121
Cambridgeshire Childcare Information Service Tel: 0845 04 54 014

 
 

Email: info@opp-links.org.uk

 
   
 

Cambridgeshire County Council

 
 

Cambridgeshire County Council: Performing well for our communities. This website provides listings and information for the whole of Cambridgeshire on: Business, Children, young people and families, Community and living, Council and democracy, Education and learning, Environment, Housing, Jobs and careers, Leisure and culture, Policing and public safety, Social care and health, Transport and streets, and an A-Z of services.

 
  Address: Cambridgeshire Direct, PO Box 144, St Ives, Cambridgeshire, PE27 9AU Office address: Cambridgeshire County Council, Shire Hall, Castle Hill, Cambridge, CB3 0AP  
 

Tel: 0345 045 5200 Minicom: 01480 376743

 
   
 

Cambridgeshire Direct Payments Support Service

 
 

Through Essex Coalition of Disabled People, Cambridgeshire County Council have provided access to an independent support service for potential DP Users. Direct Payments are offered to anyone who is eligible for a Social Care service as an alternative to home care provided by Cambridgeshire County Council.

 
  Address: CambDPSS Ivan Peck House 1 Russell Way Chelmsford Essex CM1 3AA  
 

Tel: 01245 392328 Textphone: 01245 392302

 
 

Email: cambsdpss@ecdp.org.uk

 
   
 

Cambridgeshire User Led Organisation (U.L.O.)

 
 

A new organisation set up by and for people with support needs. This includes Older People, anyone living with a disability or impairment, people with mental health needs, anyone receiving a direct payment or individual budget as well as those who fund their own support and care and Informal and family carers including same sex partners. We are unique because we are the first organisation in Cambridgeshire to bring together people from a wide range of backgrounds and with a wide range of support needs to work together for change.

 
   
 

Carers UK

 
 

Carers UK is the voice of carers. Carers provide unpaid care by looking after an ill, frail or disabled family member, friend or partner. Carers give so much to society yet as a consequence of caring, they experience ill health, poverty and discrimination. Carers UK is an organisation of carers fighting to end this injustice.

 
  Address: Carers UK 20 Great Dover Street London SE1 4LX  
  Advice line: 0808 808 7777  
 

Tel: 020 7378 4999

 
 

Email: info@carersuk.org Advice line email: adviceline@carersuk.org

 
   
 

Centre 33

 
 

Centre 33 is a long-standing charity, supporting young people up to the age of 25 in Cambridgeshire. We are a free, confidential service giving information and support on any issue you need help with. We can help you to find information and support you by referring you to our other services like Counselling, Mental Health service, the Young Carers Project, the Flipp Project, Housing support or our sexual health service's or by supporting you to access other organisations that may be of help to you.

 
  Address: Centre 33, 33 Clarendon St, Cambridge  
 

Tel: 01223 316488

 
 

Email: help@centre33.org.uk

 
   
 

Contact a Family

 
 

Contact a Family provides support, advice and information for families with disabled children, no matter what their condition or disability. The Contact a Family free phone helpline is staffed by experienced advisers and is a one stop shop for parents and other family members caring for a disabled child.

 
  Address: Contact a Family 209-211 City Road London EC1V 1JN  
  Helpline (free phone): 0808 808 3555 Text phone: 0808 808 3556  
 

Tel: 020 7608 8700

 
 

Helpline email:: helpline@cafamily.org.uk Admin email: info@cafamily.org.uk

 
   
 

Counsel and Care

 
 

Counsel and Care is the national charity working with older people, their families and carers to get the best care and support. We provide personalised, in-depth advice and information, which informs our research and campaigning work. Counsel and Care's Advice Service provides help and guidance for people on many different issues, and particularly those who are searching for care and support services, either in the community or in residential care.

 
  Address: Counsel and Care Twyman House 16 Bonny Street London NW1 9PG  
  Advice Line: 0845 300 7585  
 

Tel: Guide Order Line: 0207 241 8522

 
   
 

Crossroads Care (Cambridge City)

 
 

Crossroads provides support to carers in Cambridge. You are a carer if you provide or intend to provide practical and/or emotional support to a relative, friend or neighbour who is ill, frail, disabled, experiencing mental distress or is affected by substance misuse. Crossroads helps children and families by providing support in the home and community.

 
  Address: Lincoln House, The Paddocks, 347 Cherry Hinton Road, Cambridge, CB1 8DH  
 

Tel: 01223 415600

 
 

Email: enquiries@crossroads-cambridge.org.uk

 
   
 

Crossroads Care (Cambridgeshire)

 
 

Crossroads provides support to carers across the whole of Cambridgeshire. You are a carer if you provide or intend to provide practical and/or emotional support to a relative, friend or neighbour who is ill, frail, disabled, experiencing mental distress or is affected by substance misuse. Crossroads helps children and families by providing support in the home and community.

 
  Address: Crossroads Care Cambridgeshire, 8 The Meadow Meadow Lane, St Ives, Cambridgeshire, PE27 4LG  
 

Tel: 0845 241 0954 or 01480 499090 Fenland Branch Office Tel: 01945 429534 Peterborough Branch Office Tel: 01733 230463

 
 

Email: care@crossroadscarecambridgeshire.org.uk

 
   
 

Crossroads Young Carers

 
 

West Anglia Crossroads Young Carers Project works with over 300 young carers in Hunts who are caring for family members who have long term illness, a physical disability, a mental health problems or who misuse drugs and alcohol. The project gives young people the chance to meet others in similar situations, take time out from caring, have fun and talk through problems if they need to.

 
  Address: Crossroads Care Cambridgeshire, 8 The Meadow Meadow Lane, St Ives, Cambridgeshire, PE27 4LG  
 

Tel: 0845 241 2125

 
 

Email: care@crossroadscarecambridgeshire.org.uk

 
   
 

Disability Cambridgeshire

 
 

Disability Cambridgeshire is an advice and information service for disabled people and/or older people and their carers. We serve people of all ages in Cambridgeshire. Our level of activity and range of services depends on the funding that we have at the time. Typically we offer: Free, confidential and impartial advice on disability issues on a five-day a week advice line, and at drop in sessions at various locations.

 
  Address: Pendrill Court, Ermine St North, Papworth Everard, Cambridgeshire CB23 3UY  
  Help/advise line: 01480 839 192  
 

Tel: 0845 241 0954 or 01480 499090 Fenland Branch Office Tel: 01945 429534 Peterborough Branch Office Tel: 01733 230463

 
 

Email: info@disability-cambridgeshire.org.uk

 
   
 

Disability Information Service Huntingdonshire

 
 

Disability Huntingdonshire (formerly known as DISH) provides information and advice for disabled people and carers, including parents of children with disabilities or special needs, living in Huntingdonshire. The advice line is open Monday to Thursday from 9.30 - 2.30 pm with an answer phone at other times. Telephone the advice line to speak to one of our advisors or to make an office appointment. Home visits are also available for families.

 
  Address: Pendrill Court Papworth Everard Cambridgeshire CB23 3UY  
  Advice line: 01480 830833  
 

Email: info@dish.org.uk

 
   
 

Drinksense (Cambridgeshire)

 
 

Providing education, treatment, prevention and support for people with alcohol related problems, their relatives, carers and others affected by someone's drinking behaviour. For Drinksense services in Cambridge, Huntingdonshire and Fenland please call the central phone number for information.

 
 

Tel: Central Office: 01733 555532

 
   
 

Drinksense (Peterborough)

 
 

Providing education, treatment, prevention and support for people with alcohol related problems, their relatives, carers and others affected by someone's drinking behaviour. You can also access all of our services by attending the walk in service. This operates on Mondays between 1:00pm and 3:00pm and Thursdays between 4:00pm and 6:00pm. You can call in and see us during these times without making an appointment.

 
  Address: 79a Eastfield Road. Peterborough PE1 4AS  
 

Tel: Central Office: 01733 555532 Young People Service: 01733 567998 Community Outreach Support Services (Adults): 01733 347105 Alcohol Services Centre: 01733 551575

 
   
 

EAC (Elderly Accommodation Counsel)

 
 

EAC helps elderly people make informed choices about meeting their housing and care needs. It was founded in 1984 and registered as a charity in 1985. Since its early days, it has striven to deliver a first class information and advice service directly to elderly people and their relatives and carers.

 
  Address: EAC 3rd Floor 89 Albert Embankment London SE1 7TP  
  Advice line: 020 7820 1343  
 

Email: enquiries@eac.org.uk

 
   
 

FirstStop

 
 

FirstStop provides support and advice for seniors as well as an information service for carers covering care, housing, finance and rights both through this website and our telephone Advice Line. FirstStop's Advisors are available to discuss your own circumstances and offer guidance on the options available for meeting your care needs. They are experts in all aspects of accommodation, care and support for older people.

 
  Advice Line (free phone): 0800 377 7070  
 

Email: info@firststopadvice.org.uk

 
   
 

Headway Cambridgeshire - improving life after brain injury

 
 

Headway provides specialist services and support to people with an acquired brain injury, their family and carers across the whole of Cambridgeshire, including Huntingdon, Peterborough and Fenland. They also provide the same rehabilitation opportunities for people from surrounding counties where appropriate.

 
  Address: Headway House Brookfields Mill Road Cambridge CB1 3DF  
  National Helpline (free phone): 0808 800 2244  
 

Tel: 01223 576550

 
 

Email: info@headway-cambs.org.uk

 
   
 

Homestart (Cambridge and district)

 
 

Home-Start is a voluntary organisation offering support to families with at least one child under five years of age, when family life becomes difficult. We help you to deal with issues such as isolation, postnatal illness, multiple births, disability and bereavement. We operate in central Cambridge and 27 of its surrounding villages.

 
  Address: Home-Start Cambridge & District The Fields Children's Centre Galfrid Road Cambridge CB5 8ND  
  Help/advise line: info(free phone): 0800 068 63 68  
 

Tel: 01223 210 202 Peterborough Branch Office Tel: 01733 230463

 
 

Email: office@homestartcambridge.co.uk

 
   
 

Homestart (Cambridgeshire)

 
 

Offering free support, friendship and practical help to families with at least one child under 5. Families are visited regularly in their own home by trained volunteers who have all had parenting experience and know how hard it can be sometimes.

 
  Address: Home-Start, Cambridge & District The Fields Children's Centre, Galfrid Road, Cambridge, CB5 8ND  
  Help/advise line: Info line (free phone): 0800 068 63 68  
 

Tel: East Cambs branch Tel: 01353 663 158 Fenland branch Tel: 01354 655 900 West Cambs branch Tel : 01480 436 300 Wisbech branch Tel: 01945 583 855

 
 

Email: office@homestartcambridge.co.uk Fenland branch home-start-fenland@care4free.net West Cambs branch office@homestartwestcambs.co.ukWisbech branch homestart.wis@btconnect.com

 
   
 

Hunts Carers Support Team

 
 

Providing a Carers Information Pack, Carers Emergency Card, courses and training for Carers, a Newsletter, social events, advocacy, support groups, a resource library and internet access for Carers.

 
  Address: The Carers Support Manager, The Maple Centre, 6 Oak Drive, Huntingdon, PE29 7HN  
 

Tel: 01480 420 617

 
 

Email: sheena.stchell@cambridgeshire.gov.uk   estelle.mitchell@cambridgeshire.gov.uk

 
   
 

Manic Depression Fellowship (MDF)

 
 

Cambridge MDF Bipolar Self Help Group. We are one of over 100 local groups coming under the umbrella of the national charity, MDF The Bipolar Organisation, originally known as 'The Manic Depression Fellowship'. Our aim is to support people affected by bipolar disorder (also known as manic depression). That includes people with the diagnosis and their family and friends. All are equally welcome to join.

 
  Address: The Secretary Cambridge MDF BiPolar Self Help Group 6 Beechwood Avenue Melbourn Cambs SG8 6BH  
 

Tel: 0845 434 9780

 
 

Email: mdf@mdfcambridge.org.uk

 
   
 

Mental Health Care

 
 

This website contains information for family members and friends of people who have psychosis. The information is based on the results of research carried out to learn more about the causes of psychosis and to develop better treatments or improve existing ones.

 
   
 

Motor Neurone Disease Association (Cambridgeshire)

 
 

The Cambridgeshire Branch of the Motor Neurone Disease Association has the sole aim of serving all those in the area who are affected by Motor Neurone Disease (MND). This includes people with MND, their carers, family and friends. Our Branch holds regular support meetings for people living with MND and their carers.

 
  MND Connect (national helpline): 08457 626262  
 

Tel: 01945 583668

 
 

Email: mndconnect@mndassociation.org

 
   
 

NHS Choices - Your health, your choices

 
 

NHS Choices is a comprehensive information service that helps to put you in control of your healthcare. The service is intended to help you make choices about your health, from lifestyle decisions about things like smoking, drinking and exercise, through to the practical aspects of finding and using NHS services in England when you need them.

 
   
 
 
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